I’ve been having nothing but problems keeping my wireless connection alive on my AppleTV the last month. I never had troubles like this before, I never changed the location of my Time Capsule or my AppleTV so why all the problems all of a sudden? I’ve tried restoring, rebooting, changing channels, a static IP, cutting down the Multi-Cast, and other ideas. So far, it works for a few days then back to dropping the wireless connection.
Well it seems others have been having the same problem that I’ve encountered. From iReport.com:
Over 5800 complaints have been logged on Apple’s own suport website over issues concerning their leading edge Apple TV.
The device allows iTunes users to purchase and download TV, movies, music and podcasts from iTunes and view them directly via an attached television. It is an expensive piece of hardware, costing $229 for a basic model and $329 for a larger hard-drive version.
Users are complaining that the device is plagued with WiFi connectivity issues, which is a prerequisite to using the device.
Thousands of users share claims such as:
“I get a drop about once a week” and “You can add me to the list of persons having the same issue.”
Apple engineers have yet to respond to the issue, and a grassroots Internet campaign is brewing in order to force Apple to address the issue so many users are experiencing worldwide.
The support pages can be found at the following address:
http://discussions.apple.com/forum.jspa?forumID=1185&start=0